How Snapplify Enhanced LawAfrica’s Digital Publishing with Origin Enterprise
Key Challenges
Global Support Demands
As LawAfrica’s user base expanded across regions and time zones, ensuring responsive, high-quality support around the clock became increasingly difficult with their existing setup.
Inefficient Navigation
Users struggled with clunky page transitions and slow scrolling, making legal research frustrating.
Security Risks
Content could be freely downloaded, printed, or shared — putting LawAfrica’s intellectual property at risk.
Limited Search Functionality
The search tool only worked on the visible page, limiting cross-reference capabilities for legal professionals.
Outdated Reading Experience
Lack of features like offline access, bookmarking, and device syncing created a poor user experience.
Improvements and Successes
- Reliable 24/7 Support
- Snapplify’s world-class support team delivers around-the-clock assistance, backed by an extensive knowledge base — ensuring LawAfrica’s global audience gets timely help, wherever they are.
- Full-Document Search & Highlighting
- Professionals can now search across entire documents and highlight terms for faster, more accurate referencing.
- Robust Content Protection
- Snapplify’s digital rights management (DRM) controls prevent unauthorised downloading, copying, printing, and sharing.
- Enhanced User Experience
- Offline access, bookmarking, and cross-device syncing have transformed how users read and interact with legal content.
- Seamless Document Navigation
- Modern navigation tools enable smoother scrolling and easy transitions across pages, making legal research more efficient.
“The improvements have greatly transformed the way our readers interact with our publications.”
Implementation
Global 24/7 Customer Service
Snapplify implemented a 24/7 customer support framework to serve LawAfrica’s users across time zones, enabling consistent and responsive help backed by a detailed knowledge base.
Multi-Device Compatibility
Legal content now syncs across smartphones, tablets, and desktops.
DRM Security
LawAfrica’s digital legal resources are encrypted and DRM controls applied as per the publishers content usage rules.
Offline Access Enablement
Users can securely download content for offline use — essential for professionals working remotely.
Redesigned Reader UX
Built-in tools like bookmarking and highlighting improved the overall reading experience.
Scalable Infrastructure
Snapplify’s Origin Enterprise platform was tailored to support LawAfrica’s large and growing digital content library.
The decision to choose Snapplify
LawAfrica chose Snapplify for its secure, innovative, and user-friendly platform. The Origin Enterprise solution addressed their key digital publishing challenges — protecting valuable content, improving usability, and delivering a modern, scalable reading experience.
About LawAfrica
LawAfrica is the regional leader in legal and paralegal publishing, serving over 30,000 subscribers globally. With more than 26 years of experience, the company provides legal statutes, law reports, journals, and commentary to governments, law firms, institutions, and students across Africa and beyond.